Refund Policy
 

Last Updated: Oct 29, 2025
 

At Tennessee Boulders LLC, we take pride in providing high-quality natural stone materials and reliable delivery coordination. Because our products are custom-sourced, heavy freight items, and often prepared specifically per order, all sales are final.
 

1. All Sales Final
 

All orders are considered final once materials have been sourced, loaded, or scheduled for shipment. We do not accept returns or exchanges due to the nature of our products and logistics process.
 

2. Ethical and Fair Business Practices
 

We believe in fairness, transparency, and ethical business conduct. If an issue arises with an order or delivery, we will work in good faith to review the matter and reach a reasonable resolution within the boundaries of our stated policy and applicable South Carolina law.
 

3. Conditional Refunds or Credits
 

In rare circumstances, if an order is canceled before materials are sourced, loaded, or shipped, we may issue a partial or full refund at our discretion.
Refunds may also be issued in cases of verified overpayment, unused credit adjustments, or billing errors.

All approved refunds will be processed back to the original payment method within a reasonable timeframe.
 

4. Compliance with State Law
 

Tennessee Boulders LLC complies with all applicable South Carolina state laws regarding sales, contracts, and refunds. Our goal is to maintain transparent and lawful business practices while ensuring customer satisfaction wherever possible.
 

5. Contact Us
 

If you believe an error has occurred or wish to request a review of your transaction, please contact us:
 

Tennessee Boulders LLC
3300 N Main St. STE D PMB 175
Anderson, SC 29621 USA


📧 Email: tennesseeboulders@gmail.com